MyISP Portal 1.94

Splynx s.r.o. – Freeware – iOS
av 5 röster

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Splynx is a prominent billing and management software designed for Internet Service Providers (ISPs), offering advanced features aimed at enhancing operational efficiency. The platform constantly evolves through dedicated Research and Development efforts, ensuring it remains at the forefront of technological advancements in the market. 
With a strong emphasis on tailoring solutions to meet the dynamic needs of high-end ISPs, Splynx has introduced a Customer Portal application that serves as a comprehensive self-service tool for modern service providers.

The Customer Portal application enables users to manage their profiles and documents efficiently. It allows for tasks such as updating user information, reviewing uploaded documents, changing account passwords, and accessing Frequently Asked Questions (FAQs) to support a seamless user experience.

Furthermore, the application facilitates streamlined finance management processes by offering features like checking account balances, viewing invoices, tracking transactions and payments, as well as enabling online payments using credit cards. Users can also manage their credit cards by setting up recurring payment subscriptions or removing saved payment methods.

Users have the flexibility to make adjustments to their services and tariff plans directly through the portal, all while ensuring the security of their accounts by being able to modify passwords. Additionally, they can access detailed statistics related to Internet usage or VoIP services, allowing for informed decision-making.

For customer support interactions, the application empowers users to create, close, or monitor support tickets seamlessly. It provides a direct channel for communication with support representatives within the app interface, enhancing overall user satisfaction.

In summation, Splynx's Customer Portal serves as a customized mobile self-service client portal tailored to ISPs of varying sizes, elevating operational efficiency and customer service standards within the industry.

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